Remote-only support
Everything is delivered remotely over secure connections. We don't send technicians on-site outside Southern California, so you get the same team and the same tools without paying for travel.
Get a Free IT Bill ReviewHow it works
Free review
Start with a free IT bill review or network assessment by phone or video.
Remote onboarding
We install our monitoring and security tools remotely, document your setup, and set up backups and email protection.
Ongoing support
Your team calls, emails or opens a ticket, and we fix most issues over a secure connection while they're on the phone.
Help desk hours
Our help desk is open Monday to Friday, 8 a.m. to 5 p.m. Pacific. Your network is monitored around the clock.
Pacific
8 a.m. – 5 p.m.
Mountain
9 a.m. – 6 p.m.
Central
10 a.m. – 7 p.m.
Eastern
11 a.m. – 8 p.m.
Remote work risks
Home Wi-Fi and personal devices
Staff working from home networks and shared computers need the same protection as the office.
Lost or stolen laptops
Encrypted drives and remote lock and wipe mean a lost laptop is an inconvenience, not a data breach.
Phishing and fake invoices
Email filtering, multi-factor sign-in and quick help when something looks off.
Remote IT by city
We support businesses anywhere in the US. These city pages cover local business areas, local risks and help desk hours in your time zone. Don't see your city? We can still help.
4.9 stars on Google
★★★★★"Xonicwave personifies great customer service! I've worked with the company for 4 years now...the employees are knowledgeable, very friendly, professional and they always resolve my issues in a timely manner."
★★★★★"The team at Xonicwave is IT Managed Service Gold! Great customer experience plus overall satisfaction and response time."
★★★★★"I would absolutely recommend Xonicwave to any company - they're very responsive, very professional and they know exactly what they're doing."
Questions
Yes. We support small businesses anywhere in the US remotely.
No. Outside Southern California our support is remote only. Most issues are fixed over a secure connection, usually while you're on the phone with us.
We walk someone on your team through it by phone or video, and when new equipment is needed we can help you choose, order and set it up.
Monday to Friday, 8 a.m. to 5 p.m. Pacific. That's 11 a.m. to 8 p.m. Eastern. Your network is monitored 24/7, and every plan includes 24/7 SOC security monitoring.
Plans start at $500 a month for your whole team, not per person. A free IT bill review shows exactly where you'd land.
Request a free IT bill review or book a free network assessment. Both are by phone or video and take about 30 minutes.
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