Since 2004 · In-person IT in San Diego, Orange County & Los Angeles · Remote support nationwide Client support(866) 844-WAVE
Xonicwave – Secure Tomorrow
(866) 844-9283 Review My IT Bill
Xonicwave help desk technicians on headsets at their workstations

Remote Managed IT Services, Nationwide

Remote-only IT support for small businesses anywhere in the US. A real help desk, proactive monitoring and strong security, for one flat monthly price.

  • Remote-only support for businesses outside Southern California
  • 15-minute response target when you call during business hours
  • Plans start at $500/month for your whole team

100% Satisfaction Guarantee · No obligation · US-based team

Get a Free IT Bill ReviewCall (866) 844-9283
Top 1% of MSPs worldwide
Kaseya, 2023
Top 100 MSPs
ChannelE2E, 2016
92% client retention
Many clients 11+ years
500+ networks managed
Since 2004
Microsoft Solutions Partner
Plus Dell partner

Remote-only support

Remote managed IT services offered

Everything is delivered remotely over secure connections. We don't send technicians on-site outside Southern California, so you get the same team and the same tools without paying for travel.

Get a Free IT Bill Review
  • Help desk by phone, email and client portal
  • 24/7 network monitoring and automatic patching
  • Antivirus and threat protection on every computer
  • Encrypted backups with monthly test restores
  • Microsoft 365 administration and backup
  • Spam and phishing email filtering
  • A monthly executive report and an annual IT review
  • Equipment buying and setup help from Dell, Microsoft and more

How it works

Getting started from anywhere

  1. 1

    Free review

    Start with a free IT bill review or network assessment by phone or video.

  2. 2

    Remote onboarding

    We install our monitoring and security tools remotely, document your setup, and set up backups and email protection.

  3. 3

    Ongoing support

    Your team calls, emails or opens a ticket, and we fix most issues over a secure connection while they're on the phone.

Help desk hours

When you can reach us, in your time zone

Our help desk is open Monday to Friday, 8 a.m. to 5 p.m. Pacific. Your network is monitored around the clock.

Pacific

8 a.m. – 5 p.m.

Mountain

9 a.m. – 6 p.m.

Central

10 a.m. – 7 p.m.

Eastern

11 a.m. – 8 p.m.

Remote work risks

What we watch for in remote and hybrid teams

Home Wi-Fi and personal devices

Staff working from home networks and shared computers need the same protection as the office.

Lost or stolen laptops

Encrypted drives and remote lock and wipe mean a lost laptop is an inconvenience, not a data breach.

Phishing and fake invoices

Email filtering, multi-factor sign-in and quick help when something looks off.

Remote IT by city

Cities we support remotely

We support businesses anywhere in the US. These city pages cover local business areas, local risks and help desk hours in your time zone. Don't see your city? We can still help.

West

Florida

South

Midwest

Northeast

4.9 stars on Google

What business owners say

★★★★★

"Xonicwave personifies great customer service! I've worked with the company for 4 years now...the employees are knowledgeable, very friendly, professional and they always resolve my issues in a timely manner."

Terri Harris, Google review
★★★★★

"The team at Xonicwave is IT Managed Service Gold! Great customer experience plus overall satisfaction and response time."

Jeff Schwarz, Founder, Solatube International
★★★★★

"I would absolutely recommend Xonicwave to any company - they're very responsive, very professional and they know exactly what they're doing."

Greg Stearns, CEO & Founder, Teltechplus

Read all our Google reviews →

Questions

Frequently asked questions

Do you support businesses outside California?

Yes. We support small businesses anywhere in the US remotely.

Will a technician ever come on-site?

No. Outside Southern California our support is remote only. Most issues are fixed over a secure connection, usually while you're on the phone with us.

What if something needs hands-on work?

We walk someone on your team through it by phone or video, and when new equipment is needed we can help you choose, order and set it up.

What hours is the help desk open?

Monday to Friday, 8 a.m. to 5 p.m. Pacific. That's 11 a.m. to 8 p.m. Eastern. Your network is monitored 24/7, and every plan includes 24/7 SOC security monitoring.

How much does it cost?

Plans start at $500 a month for your whole team, not per person. A free IT bill review shows exactly where you'd land.

How do we get started?

Request a free IT bill review or book a free network assessment. Both are by phone or video and take about 30 minutes.

Related reading

Secure Remote Work for Small Businesses

IT support that answers, wherever you are

Start with a free IT bill review. It takes about two minutes to request.

Get a Free IT Bill Review Call (866) 844-WAVE