Backup on every plan
- Encrypted, off-site backups
- Computers backed up daily, servers twice a day
- A test restore every month
- Up to 10 versions of every file, kept 180 days
- Microsoft 365 and Google Workspace backup
- Optional on-site backup device for faster restores
Why it matters
A backup you've never tested is a guess.
Plenty of businesses find out their backups weren't working on the worst possible day. Tested backups turn a disaster into an inconvenience, and give you the option to refuse a ransom.
Think of it like this
A backup is a spare tire. Ours gets checked every month, so when you need it on the side of the road, it actually holds air.
of small and midsize ransomware victims refused to pay because they had reliable backups.
Source: Verizon 2026 Data Breach Investigations Report
average cost to recover from a ransomware attack, not counting any ransom (companies with 100–5,000 employees).
what one hour of downtime costs 8% of small and midsize businesses.
Source: Calyptix / ITIC 2025 SMB Security and Hourly Cost of Downtime Survey
30-second check
Do you need better backups?
Answer four quick yes-or-no questions and get an honest answer. No email required.
Has it been more than a month since anyone restored a file to prove your backups work?
If a laptop was stolen today, would files on it be lost?
Are your Microsoft 365 email and files backed up only by Microsoft?
If ransomware locked your files, would you be unsure how long recovery would take?
0 of 4 answered
What's included
Backup and disaster recovery services: what's backed up, and how much.
Higher plans include more backup storage. If you need more space or longer retention, we'll quote it before you commit.
| Backup & Disaster Recovery | Gold | Platinum | Titanium |
|---|---|---|---|
| Computer backup (encrypted, off-site, daily) | ✓ | ✓ | ✓ |
| Server backup (encrypted, off-site, twice a day) | ✓ | ✓ | ✓ |
| Monthly test restores | ✓ | ✓ | ✓ |
| File versions kept | Up to 10 | Up to 10 | Up to 10 |
| How long backups are kept | 180 days | 180 days | 180 days |
| Microsoft 365 and Google Workspace backup (kept while you're a client) | ✓ | ✓ | ✓ |
| Optional on-site backup device (NAS) for faster restores | Optional | Optional | Optional |
| Restore help after a failure or attack | ✓ | ✓ | ✓ |
| On-site delivery or recovery help during business hours | Extra hours | ✓ | ✓ |
| After-hours on-site emergency support | — | — | ✓ |
On-site support covers San Diego, Orange and Los Angeles counties. Business hours are 8 a.m. to 5 p.m. Pacific, Monday to Friday. Full details are in your service agreement. Compare all plans →
How it works
How your backups work.
Choose what matters
Together we pick the files, folders and systems to protect, and we document them.
Back up automatically
Computers back up every night, servers twice a day, all encrypted and stored off-site.
Prove it works
Every month we test a restore, so you know your data comes back when you need it.
Restore fast
If disaster strikes, we restore from the last known good copy and get your team working again.
★★★★★"Before Xonicwave, we were constantly putting out IT fires and getting surprise bills. Now we have one predictable monthly cost and they actually respond in 15 minutes - it's not just marketing talk. When you call, a real person who knows your business answers."
4.9
stars on Google
92% of our clients stay with us, many for more than 11 years.
Backup & Disaster Recovery: common questions
Doesn't Microsoft already back up my 365 data?
Microsoft keeps the service running, but protecting your files, email and deleted items is largely your job. That's why every plan includes a separate backup of Microsoft 365 and Google Workspace.
What if a computer is turned off at backup time?
We try again in the next backup window. If a device misses three tries in a row, we contact you with recommendations.
How long do you keep backups?
180 days, with up to 10 versions of each file. Microsoft 365 and Google Workspace backups are kept as long as you're a client. Retention can be extended to up to seven years for an additional fee.
Can backups beat ransomware?
They're your best defense. With a clean, tested copy, you can restore instead of paying. We also check for leftover threats before restoring, so the problem doesn't come back.
What gets backed up?
The files, folders and systems we agree on with you. If something new needs protecting, just tell us and we'll add it.
Free guide
Ransomware Guide for Small Business 2026
What to do in the first hour, and the 10 things that make you a hard target.
Get the free guide →