
A team that responds in minutes, not hours.
Proactive IT support and practical cybersecurity from a US-based team that knows your business by name. Flat monthly pricing. Real people who pick up.
15-minute response target when you call during business hours (8–5 PT, Mon–Fri) on every managed plan. 24/7 network monitoring and 24/7 SOC security monitoring on every plan; Titanium adds a 24/7 help desk.
100% Satisfaction Guarantee · No obligation · US-based team

The reality check
of ransomware victims are small organizations.
Source: Verizon 2026 Data Breach Investigations Report
of breaches start with a human mistake. One click, one reused password, one wrong reply.
Source: Verizon 2026 Data Breach Investigations Report
lost to cybercrime reported to the FBI in 2025, up 26% in a single year.
what one hour of downtime costs 8% of small and midsize businesses. For 37%, an hour costs $1,000–$5,000.
Source: Calyptix / ITIC 2025 SMB Security and Hourly Cost of Downtime Survey
The question isn't if your business gets targeted. It's whether you're ready when it does.
Find Out Where You StandHere's how we fix it
Call during business hours and a technician starts on your issue within 15 minutes, someone who already knows your setup.
Everything in your plan is one flat monthly fee. Anything outside it is quoted and approved before we start.
Layered security, regular penetration tests and encrypted backups we test every month, so a single mistake doesn't shut your doors.
24/7 network monitoring and automatic patching on every plan catch many problems before your team ever notices them.
Two free ways to start
No obligation to switch. You'll leave with clear answers either way.
Managed IT plans start at $500/month for your whole team.
100% Satisfaction Guarantee · No obligation · US-based team
Send us your current IT invoice. We'll show you what you're paying for, what's missing, and what it should cost.
Pick a time that works. We'll review your network, security and support setup and give you a plain-English action list.
60-second IT check
Answer four quick questions. Most owners are surprised by at least one.
Do you ever wait more than an hour for IT to respond?
Has your IT bill gone up in the last year without a clear reason?
Are you unsure your backups would actually restore?
Do any employees log in without multi-factor authentication?
0 of 4 answered
What we do
Plans start at $500 per month for your whole team, not priced per person. Less than a part-time IT hire, for a full team of experts. Built for growing businesses with 5 to 300 employees.
Hear it from Chad
No sales script. Just a straight conversation about what's slowing your team down and what to fix first.
Book My Free 30 MinutesHi, I'm Chad Moore, founder of Xonicwave. Here's what happens in your 30-minute network assessment, and why it's worth a half hour of your time. Think of it like a home inspection. We walk through the systems your business runs on: your security basics, your backups, your Microsoft 365 and email, your network and Wi-Fi, and how your team gets help today. Then we tell you plainly what's solid and what needs attention first. You'll leave with your top three risks, ranked, and clear next steps for each one, whoever ends up doing the work. It's a conversation, not a sales pitch. We don't touch your systems unless you ask us to. And if you already have an IT provider, think of it like a second opinion. We've been protecting small businesses since 2004, and our team is right here in the US. On every call, you'll talk to someone who actually does this work. So pick a time that works for you. In 30 minutes, you'll know exactly where you stand.
Switching is easy
A free bill review or 30-minute assessment. You'll know exactly where you stand.
One flat monthly price, what's covered, and a 12-month agreement in plain English.
We install our tools, document your network, set up backups and train your team on how to reach us.
Google reviews
"Xonicwave personifies great customer service! I've worked with the company for 4 years now...the employees are knowledgeable, very friendly, professional and they always resolve my issues in a timely manner."
"The team at Xonicwave is IT Managed Service Gold! Great customer experience plus overall satisfaction and response time."
"Before Xonicwave, we were constantly putting out IT fires and getting surprise bills. Now we have one predictable monthly cost and they actually respond in 15 minutes - it's not just marketing talk. When you call, a real person who knows your business answers."
"As a law firm, we need HIPAA-level security and someone who understands attorney-client privilege. Xonicwave gets it. Their flat-rate pricing means no surprises, and their US-based team responds faster than our previous provider ever did."
Where we work
On-site support is included on Platinum and Titanium plans in San Diego, Orange and Los Angeles counties. Every plan includes remote support.
The people who answer
Full-time, US-based employees only, no contractors. 92% client retention, 500+ networks managed, and recognized by Kaseya in the top 1% of MSPs worldwide (2023). Microsoft Solutions Partner and Dell partner.




Free guides
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10 line items to check on your next invoice.
Five warning signs and the questions to ask before you sign.
The common entry points and what to do in the first hour.
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Refer & earn
Introduce them to us. When they become a client, you earn the full amount of their first month's invoice. Not a client? We pay you cash. Already a client? It's credited to your account.
No limit on referrals. Equal to their first full month of service (not setup fees or taxes), paid once they've been a client for 90 days and paid for that time. Cash payouts go out by business check or PayPal, your choice. Account credits have no cash value. See program terms
Our managed IT plans start at $500 per month for your whole team, not priced per person. Your price is based on the devices we manage (computers, servers, firewalls and network gear) and the plan you choose: Gold, Platinum or Titanium. Phones and tablets are never charged. There's a one-time onboarding fee equal to your first month, and businesses with a veteran or active-duty military owner, plus 501(c)(3) nonprofits, save 10% (discounts can't be combined). A free IT bill review shows you exactly where you'd land.
Call during business hours (8 a.m.–5 p.m. Pacific, Monday–Friday) and a technician starts on your issue within 15 minutes (our response target), on every plan. On Gold and Platinum, after-hours requests are handled the next business day. Titanium includes a 24/7 help desk. Your network and security alerts are monitored 24/7 on every plan.
Every plan includes the help desk (8 a.m.–5 p.m. Pacific, Monday–Friday), 24/7 network monitoring, 24/7 SOC security monitoring with alerts going straight to our team, SentinelOne or Bitdefender endpoint protection, SaaS Alerts monitoring for Microsoft 365 and cloud apps, patching, encrypted backups with monthly test restores, Microsoft 365 administration and backup, a monthly executive report and an annual IT review. Platinum adds on-site support, dark web and email domain monitoring, and project work. Titanium adds a 24/7 help desk, on-site emergency dispatch, scheduled on-site visits, and compliance and policy help. Anything outside your plan is quoted before we start.
Yes. Our agreement is 12 months, written in plain English, and your price is locked for that term. It renews yearly unless either side gives 30 days' notice before the term ends.
Yes. We provide remote support nationwide, with on-site service in San Diego, Orange County and Los Angeles.
You're covered by our 100% Satisfaction Guarantee. Tell us within 5 business days and we have 30 days to make it right. If we can't, you get a service credit of up to one month's fees for the affected service.
Tell us who you are and attach your current invoice if you have it handy. If not, we'll follow up with a secure upload link. We review it and walk you through what we found. No obligation.
Onboarding is covered by the one-time setup fee. We remove the old monitoring and antivirus tools, install ours, map and document your network, set up backups and spam filtering, run a baseline assessment, and set up portal access and training for your team, so day-to-day work keeps moving.
Start with a free bill review. It takes two minutes to request.