Planning on every plan
- A monthly executive report in plain English
- An annual review of your IT issues and costs
- Recommendations and a plan for the year ahead
- Vendor-neutral advice on hardware, software and carriers
- Equipment buying from Dell, Microsoft and more
- Projects like office moves planned and handled
Why it matters
Good IT decisions save more than good IT support.
Replacing equipment in a panic, renewing software nobody uses or picking the wrong vendor costs far more than a monthly fee. Planning ahead keeps spending predictable and systems current.
Think of it like this
It's like having a financial advisor for your technology: someone who looks at the whole picture once a year, tells you what's coming and helps you budget for it.
networks managed by our team for small, midsize and large organizations.
Source: Xonicwave
of MSPs worldwide for client retention and service, as recognized by Kaseya.
Source: Kaseya, 2023
30-second check
Do you need an IT plan?
Answer four quick yes-or-no questions and get an honest answer. No email required.
Has an IT expense caught you off guard in the past year?
Do you replace equipment only when it breaks?
Is there no written IT plan or budget for next year?
Are you planning a move, new office or big hire in the next 12 months?
0 of 4 answered
What's included
Planning and projects, plan by plan.
Our advice is vendor- and carrier-neutral. We recommend what fits your goals and budget, not what pays us the most.
| IT Consulting & Planning | Gold | Platinum | Titanium |
|---|---|---|---|
| Monthly executive report | ✓ | ✓ | ✓ |
| Annual IT review with recommendations | ✓ | ✓ | ✓ |
| Equipment and software purchasing | ✓ | ✓ | ✓ |
| Network documentation | ✓ | ✓ | ✓ |
| Project work (office moves, new systems) | Remote setup projects | Included | Included |
| New device setup and upgrades, no extra fees | — | ✓ | ✓ |
| Scheduled monthly on-site visits | — | — | ✓ |
| Compliance help and IT policy creation | — | — | ✓ |
On-site support covers San Diego, Orange and Los Angeles counties. Business hours are 8 a.m. to 5 p.m. Pacific, Monday to Friday. Full details are in your service agreement. Compare all plans →
How it works
How planning works.
Understand your goals
Growth, new locations, compliance, budget: we start with your business, not the technology.
Report every month
A short, plain-English report shows what we did and what we're watching.
Review every year
We go over the last 12 months of issues and costs and recommend what to do next.
Execute the plan
Purchases, upgrades and projects handled by the same team that supports you.
★★★★★"Before Xonicwave, we were constantly putting out IT fires and getting surprise bills. Now we have one predictable monthly cost and they actually respond in 15 minutes - it's not just marketing talk. When you call, a real person who knows your business answers."
4.9
stars on Google
92% of our clients stay with us, many for more than 11 years.
IT Consulting & Planning: common questions
Do you push particular brands?
No. We're vendor- and carrier-neutral, so we recommend what fits. We're a Microsoft Solutions Partner and a Dell partner, which helps when buying, but it never decides the advice.
What's in the annual IT review?
A look back at the past 12 months of support issues and IT costs, plus recommendations and priorities for the coming year.
Can you plan and handle an office move?
Yes. Projects like moves and new systems are included on Platinum and Titanium. On Gold, we quote them first.
Do we need to be a client to get advice?
Our planning is built into our managed plans. A free IT bill review or network assessment is a good way to start.
Free guide
Is Your IT Bill Too High?
10 line items to check on your next invoice, including licenses and hardware markups.
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