Built for practices
- Signed business associate agreement (BAA)
- HIPAA safeguards for patient data
- EHR, practice management and imaging support
- Encrypted, tested backups
- 24/7 network monitoring
Why it matters
A down computer at the front desk means patients waiting in the lobby.
Medical and dental practices are among the most targeted businesses for ransomware, because patient records are valuable and downtime is painful. HIPAA requires practices to protect electronic patient information with administrative, physical and technical safeguards, and to have a business associate agreement with any IT provider that can access it.
Think of it like this
Your practice washes its hands between every patient. Your computers need the same routine: updates, backups and checks, every day, whether anyone is watching or not.
Common challenges
What we hear most often
Ransomware
Attacks that lock patient records can shut a practice down for days and lead to breach notifications.
EHR and imaging downtime
When your EHR, X-ray or imaging software stops, appointments back up fast.
HIPAA paperwork
Risk assessments, policies and vendor agreements are easy to fall behind on.
How we help
Healthcare IT services that keep patients moving and data safe
- Business associate agreement
We sign a BAA and handle patient information under HIPAA rules.
- HIPAA technical safeguards
Encryption, access controls, multi-factor sign-in and audit logging, put in place and kept up to date.
- EHR and imaging support
We keep practice management, EHR and imaging systems running and work with your vendors when needed.
- Tested backups
Encrypted backups of patient data with monthly test restores.
- Front desk support
Fast help with check-in computers, printers, scanners and phones so patients aren't kept waiting.
- Compliance help
We follow HIPAA safeguards when we build and support your network, document what we do, and on Titanium plans assist your auditor and help write IT policies. Your practice stays in charge of compliance.
Free checklist
Get the HIPAA IT Checklist for Medical & Dental Practices
Review the safeguards auditors and cyber insurers ask about before your next risk analysis. It won't make you compliant on its own, but it shows you exactly where you stand.
- 12 IT safeguards explained in plain English
- The question to ask your IT provider for each one
- Who is responsible for what: your practice, your IT provider, your auditor
- A one-page scorecard for your compliance lead
Free. We'll email your download link and a few helpful follow-ups. Unsubscribe anytime.
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What business owners say
★★★★★"Xonicwave personifies great customer service! I've worked with the company for 4 years now...the employees are knowledgeable, very friendly, professional and they always resolve my issues in a timely manner."
★★★★★"The team at Xonicwave is IT Managed Service Gold! Great customer experience plus overall satisfaction and response time."
★★★★★"I would absolutely recommend Xonicwave to any company - they're very responsive, very professional and they know exactly what they're doing."
Questions
Frequently asked questions
Will you sign a business associate agreement?
Yes. We sign a BAA with every healthcare client before we access patient information.
Do you support dental imaging and X-ray software?
Yes. We keep imaging workstations and software running and work with the vendor when an issue is on their side.
Can you make us HIPAA compliant?
No IT provider can do that on its own. We sign a BAA, follow HIPAA safeguards when we build and support your network, and assist your auditor with the IT sections of an audit. Your practice stays responsible for its risk analysis, policies and training.
How much does it cost?
Plans start at $500 a month for your whole team, not per person. A free IT bill review shows exactly where you'd land.
Do you work outside Southern California?
Yes. We support businesses anywhere in the US remotely, with on-site support in San Diego, Orange and Los Angeles counties on Platinum and Titanium plans.
Other industries we support