What small businesses get
- A help desk with a 15-minute response target
- 24/7 network monitoring
- Security that meets cyber insurance questions
- Microsoft 365 managed and backed up
- One flat monthly price for your whole team
Why it matters
You didn't start a business to become the IT person.
In many small businesses, IT falls to whoever is "good with computers," usually the owner or an office manager who already has a full-time job. Problems get fixed one at a time, backups go untested, and security gets skipped until something goes wrong. Managed IT replaces that with a team, a plan and one predictable bill.
Think of it like this
Managed IT is like a maintenance plan for your car: regular service catches small problems before they leave you on the side of the road.
Common challenges
What we hear most often
No one owns IT
Problems get fixed when someone has time, and nobody watches for what's coming next.
Surprise bills
Break-fix help means a new invoice every time something goes wrong.
Security gaps
Missing updates, shared passwords and untested backups leave the door open.
How we help
Small business IT support: everything you need, in one plan
- Help desk
Call, email or open a ticket and talk to a real person in our US-based team.
- Monitoring and updates
We watch your network 24/7 and keep computers patched automatically.
- Security basics, done right
Antivirus, multi-factor sign-in and email filtering on every account.
- Backups you can trust
Encrypted backups with monthly test restores.
- Microsoft 365 managed
Accounts, licenses, email and backups handled for you.
- Planning
A monthly report and an annual IT review so you can budget ahead.
4.9 stars on Google
What business owners say
★★★★★"The team at Xonicwave is IT Managed Service Gold! Great customer experience plus overall satisfaction and response time."
★★★★★"Xonicwave personifies great customer service! I've worked with the company for 4 years now...the employees are knowledgeable, very friendly, professional and they always resolve my issues in a timely manner."
★★★★★"I would absolutely recommend Xonicwave to any company - they're very responsive, very professional and they know exactly what they're doing."
Questions
Frequently asked questions
How small is too small?
Our plans start at $500 a month and fit businesses with roughly 5 to 300 employees.
Is managed IT cheaper than hiring someone?
For most small businesses, yes. You get a whole team, including help desk, security and planning, for less than one full-time salary.
What if someone on our team handles IT now?
If someone on your team has been handling IT on the side, we take it off their plate, so they can get back to their real job. Every plan includes 24/7 SOC security monitoring and a help desk from 8 a.m. to 5 p.m. Pacific; Titanium adds a 24/7 help desk.
How much does it cost?
Plans start at $500 a month for your whole team, not per person. A free IT bill review shows exactly where you'd land.
Do you work outside Southern California?
Yes. We support businesses anywhere in the US remotely, with on-site support in San Diego, Orange and Los Angeles counties on Platinum and Titanium plans.
Other industries we support